Managed IT Services
We Proactively Mind your IT Performance so you don’t have to.
Because your data is everything, the Ferreira Group offers an inclusive package of Managed IT and related services to accommodate the needs of every kind of business entity and organization. From initial consultation forward, our highly-trained technicians never form preconceptions about your current operations. Instead, and acting as your IT Service Partner, we take the time to learn your usage applications, recurring problems and future concerns before creating custom solutions that will enhance your computer system’s performance.
Whether recommending better ways to utilize your existing computer systems or proactively strategizing cost-effective improvements to meet evolving business requirements, you can be confident every issue has been fully-considered, extensively-researched and incorporated into our service recommendations.
Ferreira Group Managed IT Services encompasses a wide-range of ongoing systems maintenance; problem avoidance and technology upgrade consulting for a flat-rate monthly service fee. Under this support arrangement, clients attain the security and performance assurances enjoyed by larger firms at an affordable, fixed small business price. With the Ferreira Group, you’re getting a technically-proven, long-established and service-oriented company with a verifiable track record― and not just a “Computer Guy.”
Server & Network Monitoring: Ferreira Group enhances your operational productivity with the advanced reporting capabilities of Microsoft Small Business Servers. Daily system reports allow us to proactively and remotely monitor, detect and resolve performance problems usually without client awareness or involvement. You stay focused on your business devoid of any distractions or concerns.
Technical Phone Support: In addition to scheduled maintenance calls, your staff may need to contact us with questions that don’t require an onsite service call. We’ll save you time, productivity and aggravation by remotely following up with answers that promptly resolve the situation.
Emergency Services: Should your system suddenly require emergency repair, you can count on the Ferreira Group to respond 24/7/365 with tech-savvy solutions that minimize unscheduled downtime. For example, our host monitoring system detected a server problem on a weekend when the client was closed. With entry key access we immediately resolved the server issue and all client operations continued Monday morning without incident or client knowledge there ever was a problem.
User Management: Our services provide added security protection by controlling staff system access. This is especially important given potential threats of security breaches from unauthorized staff members, former employees and business intelligence hackers.